Heatwave & bills: Thames Water reported thousands left without water or facing low pressure across London and parts of the Home Counties during the third heatwave, with teams working to restore supplies. Cooling at home: A little-known Boiler Upgrade Scheme grant can cover air-to-air heat pumps (effectively aircon) worth up to £2,500 for eligible homeowners in England and Wales. Retail recalls: John Lewis recalled 15+ doorstops and draught excluders due to possible asbestos contamination, urging customers to stop using them immediately. High-street jobs: John Lewis confirmed it will close all in-store Bureau de Change desks, affecting about 30 travel money counters and around 200 staff. Customer experience: The Institute of Customer Service’s satisfaction barometer put John Lewis top for July, while noting retailers are struggling to differentiate online. Shopping for families: Lidl is trialling a free fruit-and-veg “I Spy” scavenger hunt via kids’ trolleys in selected Scottish stores. Tech & payments: ClearBank appointed Ken Johnstone as Chief Product Officer to scale its real-time clearing and embedded banking platform across the UK and Europe. Consumer safety online: Which? warned of potentially lethal unsafe baby products still being sold on marketplaces like Amazon and eBay. Car market interest: Searches for Chinese car brands in the UK jumped 297% year-on-year, signalling fast-rising consumer attention.